Jennings & Barrett become The British Property Lettings Award Winners for Sidcup
Jennings & Barrett are proud to announce their win at 2020’s The British Property Lettings Awards. The awards celebrate outstanding levels of customer service.
Director Joanna Bould says, “We’re really happy that we’re winners of these awards. Our team provides a fantastic service to our clients. It’s great that’s now widely recognised.”
The British Property Awards are independently judged by mystery shoppers. They visit every estate agent, using a set of 25 criteria to gain a balanced view of customer service levels.
Why the awards are important
Estate agency is the second least trusted profession in the UK; Only 25% of consumers report having faith in the sector. These awards help to empower buyers, sellers, tenants and landlords by rewarding the most trustworthy in each area.
Unlike other property awards, the British Property Awards do not charge for entry. This means they sample the largest amount of businesses and have no bias in their judging. Jennings & Barrett had no idea that they were going to be mystery shopped ahead of the event.
Director Richard Bould states, “We’re providing a benchmark for customer service in Sidcup. More than 90% of our business now comes from direct referrals. That shows how important relationship building and exceptional levels of service are.”
Why Jennings & Barrett won
Jennings & Barrett provide a full range of property services. They maintain their high levels of customer service by:
- hiring local people, and offering consistent levels of training to employees.
- being a one-stop-shop for all stakeholders in the property industry.
- establishing relationships with local tradesmen and related companies, ensuring the highest standards of works.
The company have recently expanded into Buckinghamshire, and previously won Best Apprentice, ARMA Ace Awards 2018. They have also been finalists in:
- Corporate Social Responsibility category, ARMA Ace Awards 2018;
- Best Employer category, Bexley Business Excellence Awards 2018;
- Education & Skills category, Bexley Business Excellence Awards 2018.
If you’re looking for an estate agent, property manager or a lettings agency you can trust, talk to the Jennings and Barrett team.
Find out more about the awards via the British Property Awards website. https://britishpropertyawards.co.uk/#about