Latest Tech


Uneven and worn roof facias top the building’s delicate original window – showing just what aspects could be at risk from roof leak damage.


Following the works, the building’s facia sits straight and strong – protecting the building and it’s residents.

Using drones to save time, money, and Victorian rooftops – How Jennings & Barrett are using the latest tech to solve your problems.

When faced with a common problem on a listed building, Jennings & Barrett came up with an innovative solution to save Resident Management Company directors time and money.

After taking over the management of this building, now 17 apartments, Jennings & Barrett were able to:

  • Commission a drone to complete a thorough survey of the complex roof;
  • Complete the Section 20 process;
  • Arrange collection of lessees contributions to the works according to the terms of the lease.
  • Oversee the completion of high quality works.

The problem

By 2015, residents of this  17 apartment development had been experiencing frequent roof leaks. As a 19th Century property, it was clear that fixing these on an ongoing basis would be troublesome, not least because of access to the roof.

You can often identify a Victorian building by their tall ceilings, large windows and high-pitched roofs. This kind of architecture creates strong, attractive buildings that have stood the test of time – but fixing them isn’t straightforward.

The Directors of the RMC (Residents’ Management Company) initially commissioned their own Specific Defects Report, but it was unable to complete the entirety of the roof due to the number of slopes and voids.

Why appoint a managing agent to help?

Roof repair on a block of apartments is a major works project. It requires a Section 20 Process – a three-stage consultation. Each apartment owner has to be:

  1. Notified of intention to do the works and invited to comment;
  2. Notified of the estimates obtained to do the work;
  3. Notified of the contract award.

In addition to this multi-stage process, they also had to:

  • Find, reference and negotiate with contractors
  • Complete a thorough survey of the entire roof
  • Manage bids from three different contractors
  • Ensure that lessees contribute their share of the cost according to the lease
  • Arrange for works to be carried out according to the specification and health and safety legislation
  • Management payments to the contractors

In this case, the works were made extra complicated by the intricate details of the roof and its’ structure.

Appointing a managing agent takes this work – and responsibility – off of the hands of directors who often have busy lives and other priorities.

The resolution

After engaging Jennings & Barrett in the process, the consultations, roof survey, Section 20 Process, works and all necessary related admin were completed within 2 years.

By commissioning Dronescope, who are licenced to fly drones in this very built up area of London, to carry out the survey by Drone, Jennings & Barrett were able to gain a full understanding of the roof and the works required. Not using scaffold for access to carry out this survey meant that leaseholders saved money and residents didn’t have the depressing experience of living  with scaffolding around the building for long periods of time.

Following their assignment, Sidcup-based specialist RICS surveyors CWA produced the specification, manage the works and sign them off upon completion.

By choosing Jennings & Barrett as their managing agent, the directors of the RMC saved themselves a lot of time, effort, and mopping.

Want to know how appointing Jennings & Barrett as your managing agent can help you save time, and even money, on your building maintenance and major works projects? Enquire now.

We have placed cookies on your computer to help make this website better. Read the cookies policy
yes, I accept the cookies